Advocacy & Client Services

Advocacy & Client Services connects clients with necessary community resources to address medical, social, community, legal, financial, educational, and other needs. Services and referrals include a brief assessment of immediate needs, followed by referral and assistance in obtaining the resources to meet them. When the needs identified are not provided by the Welcome Center, referrals to other organizations are provided. Areas of need reported by clients this past year included employment, housing, medical, legal assistance, public benefits, immigration, education, counseling, interpretations, translations, transitional housing and financial assistance.

Through this positive intervention we seek to empower individuals from under-served and under-represented populations living in poverty, to build assets, promote resiliency, develop self respect and independence, and become self-sufficient.

How We Help

  • Interpretation/Translation Service
  • Assistance with Forms
  • Setting up Appointments
  • Lanlord/Tenant Mediation
  • Access to Rental Listing
  • Job Search Assistance
  • Internet/Computer Use
  • Copy/Print/Fax Service
  • Notary Public Service
  • Referrals to Other Organizations

Nominal fees apply. Some services offered free of charge. Immigration related questions will be referred to local immigration attorneys.

Where People Come From

People and their Origins

The Welcome Center is proud of its ability to reach a diverse group of people, including individuals who do not necessarily fall into immigrant and refugee categories. The Welcome Center’s ability to provide an open and welcoming environment is evident through the broad range of clients who use the center’s services.



Welcome Center Accreditation

The Welcome Center of Austin announces that it has been certified in accountability and awarded the Charities Review Council “Meets All Standards” Seal. The Certification and Seal indicate that the Welcome Center meets all twenty-seven of the Council’s Accountability Standards. More



Core Values

  • Diversity: We celebrate diverse cultures, backgrounds and languages and the contributions all people make to our community.
  • Service: We believe that service begins with commitment to and compassion for all people with whom we come in contact.
  • Opportunity: We believe that, with access to the right resources, all people have the capacity to thrive socially, economically and physically.
  • Respect: We respect and honor all people with whom we come in contact with regardless of class, race, gender and sexual orientation.